Weather Information Ticket ExchangesLost Tickets?Login



Where can I buy tickets?

Our primary location for ticket sales is via our website.

Alternatively, you may use our secondary ticketing partners: Ticketmaster, TodayTix and Halftix.

Onsite Box Office Sales are also permitted on arrival, (subject to availability).

Please note, Viagogo is not a legitimate ticket seller for any ASC events.

The show is listed as ‘Fully Booked’, does this mean its sold out?

If a show is 'Fully Booked' this means there are no more tickets available, however more allocation may sometimes become available closer to the performance date if other patrons exchange their tickets.

Some performances may have a waitlist available which will be accessible via the show information page. We encourage guests to sign up so we can let you know when more tickets are released.

How do I request a date change?

Ticket exchanges are sometimes necessary for our patrons due to weather conditions, family illness or unexpected emergencies. You can exchange tickets for another performance date, subject to availability (conditions apply). If a performance is cancelled due to weather, you are eligible for a lifetime credit note for the face value of your tickets. This is valid for any ASC production in Australia.

For MAINSTAGE performances, all exchanges must be made 3 hours prior to the performance start time.

For FAMILY THEATRE performances, all exchanges must be made 1 hour prior to the performance start time.

Please fill out our Ticket Exchange Form to request a date change.

What time does the performance start?

The performance start time is the marked time on your ticket and booking confirmation, it is not the venue opening time.

Can I get a refund if I or someone in my booking is unwell or has Covid-19?

If you cannot attend for any of the above reasons, please contact the Box Office and we will happily change your ticket to another date or issue you with a lifetime credit.

Notification of illness and no attendance must be made no later than 1-hour prior to the start of the show for Family Theatre and 3-hours prior to the start of Under the Stars events.

No refunds will be issued for illness.

What does it mean when a performance says “allocation exhausted”?

Allocation exhausted means that there are currently no tickets available for this event.

It is possible for more tickets to be released however there are no guarantees that this will occur.

If you are looking for a single extra ticket, please contact our Box Office on 03 8676 7511.