Ticket exchanges are sometimes necessary for our patrons due to weather conditions, family illness or unexpected emergencies. You can exchange tickets for another performance date, subject to availability (conditions apply). If a performance is cancelled due to weather, you are eligible for a lifetime credit note for the face value of your tickets. This is valid for any ASC production in Australia.
For Shakespeare performances (such as Macbeth), all exchanges must be made 3 hours prior to the performance start time.
For Family Theatre, all exchanges must be made 1 hour prior to the performance start time.
Please fill out our Ticket Exchange Form to request a date change.