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FAQs

Weather

What happens if the weather is bad?

Earliest notification of a cancelled performance will be on-the-day of the performance.


Usually, performances proceed if there is light, misty drizzle. However, from time to time, it will be necessary to cancel a performance.

If a performance is to be cancelled, patrons will be notified via text message and email.

Earliest notification for a MAINSTAGE PERFORMANCE: 2-3 hours prior to the start of the show

Earliest notification for a FAMILY THEATRE PERFORMANCE: 1-2 hours prior to the start of the show

Guests will be able to exchange their tickets for another night, or receive a credit note for future ASC performances.

If you are nervous about a performance proceeding in mild inclement weather, you may exchange your tickets for an alternate date using the Date Change Request form on our website.  

Why do weather cancellations happen last minute?

We cannot gather accurate and up to date weather data from the Bureau of Meteorology until approximately 2 hours prior to the start of each show.

We closely monitor rain maps and radars to assess whether or not the predicted forecast will eventuate as planned, be delayed, change directions or disperse.

In addition to this, the current El Nino pattern adds another layer of complexity to assess for cancellations. It means that sudden weather changes are more likely and thus, advance warning from the Bureau of Meteorology for some weather events has been compromised.

We ask for your patience and understanding in these circumstances while we do our best to make the, "right call." We will continue to do our best to give you as much warning as we can, while also avoiding cancellations where possible. 

In the event of a cancellation, customers will be notified by a text message and an email, and a public notice will be placed on the home page of the website.

How will I be notified of a cancelled show due to bad weather?

If a performance is to be cancelled, patrons will be notified via a text message and an email.

We will also display a cancellation notice on the home page of our website.

Earliest notification of a cancelled performance will be on-the-day-of the scheduled performance and in some circumstances, may be within an hour of the scheduled start time.

We ask for your patience and understanding in these circumstances while we do our best to make the, "right call."

The current La Niña pattern adds another layer of complexity to assess for cancellations as sudden weather changes are more likely and thus, advance warning by the Bureau of Meteorology has been compromised.

We will continue to do our best to give you as much warning as we can, while also avoiding cancellations where possible.